Wiki Category: VNAC

Urgent warning: VNC activation key expires in less than a day

The product license will expire in less than a day.

Action: Contact SDS Technical Support immediately. Look for messages VNC0208W– VNC0211 for further information.

module: service retc=return-code; rsnc=reason-code; explanation.

A storage manager request failed. The calling module name and service are provided.

Action: Ensure the agent has a sufficient private-area region size. If the problem persists, contact SDS Technical Support.

Connection handshake received from server-name (server-version)

The named server has formed a connection with this agent.

 

An error occurred while updating activation keys: function-name failed with retc=return-code, rsnc=reason-code.

 

A request was received from the server to process the activation keys. The request failed during processing of function function-name, with return code return-code, and reason code reason-code.

Action: If the error persists, contact SDS Technical Support.

Please contact your SDS sales representative at (763) 571-9000 with the following information: CPU serial number serial, CPU model model. Current activation key is act-key.

Action: Messages VNC0208W – VNC0211W combine to display instructions for how to proceed if the activation key is expired or invalid as shown in message VNC0207E.

vnac-agent activation key is expired or invalid for this CPU

The product activation key has expired. The product will no longer accept new requests.

Action: See message VNC0208W for instructions.

Warning: vnac-agent activation key expires in days days

The product activation key will soon expire.

Action: See message VNC0208W for instructions.

The Mainline task is listening for MSGnnnn

SCP Listen failed in Mainline for MSGnnnn; retc=return-code (text), rsnc=reason-code (text)

The VNAC agent’s mainline task is not able to receive the named message from VNAC servers.

Action: Contact SDS Technical Support.