Agent version (agent-version) exceeds server-name server version (server-version)
Old VNAC servers cannot work with new VNAC agents. The server version and release number must equal or exceed the agent version and release.
VNAC version numbers are 3 numerals: version.release.modificationlevel. For purposes of this message, only the first two numbers, version.release, are significant. Agents of new modification levels can work with servers of older levels. For example, 2.3.0 servers work with 2.3.4 agents.
User user-id logged on from ip-address
User user-id logged onto the VNAC server from a browser at IP address ip-address. This message is issued in the agent that processed the logon request on behalf of the server.
Urgent warning: VNC activation key expires in less than a day
The product license will expire in less than a day.
Action: Contact SDS Technical Support immediately. Look for messages VNC0208W– VNC0211 for further information.
module: service retc=return-code; rsnc=reason-code; explanation.
A storage manager request failed. The calling module name and service are provided.
Action: Ensure the agent has a sufficient private-area region size. If the problem persists, contact SDS Technical Support.
Connection handshake received from server-name (server-version)
The named server has formed a connection with this agent.
An error occurred while updating activation keys: function-name failed with retc=return-code, rsnc=reason-code.
A request was received from the server to process the activation keys. The request failed during processing of function function-name, with return code return-code, and reason code reason-code.
Action: If the error persists, contact SDS Technical Support.
Please contact your SDS sales representative at (763) 571-9000 with the following information: CPU serial number serial, CPU model model. Current activation key is act-key.
Action: Messages VNC0208W – VNC0211W combine to display instructions for how to proceed if the activation key is expired or invalid as shown in message VNC0207E.
